Return and Refund Policy (Aminasonlinestore)

Last Updated: [11-November-2025]

Thank you for shopping at Aminasonlinestore. We want you to be completely satisfied with your purchase. If you need to return your item or request a refund, please follow the guidelines below.

1. Return/Refund Timeline

If you are not happy with your purchased item, you may request a return or refund within 7 days from the date of delivery.

• Any request made after the 7-day period expires will not be accepted.

2. Return Requirements

To be eligible for a return or refund, your item must meet the following requirements:

• Original Condition: The item must be in the same condition that you received it (e.g., unused, unwashed, with tags attached, and in its original packaging).

• Damage: If the item was received broken or faulty, you must notify us within 24 hours of receiving it.

3. Refunds and Compensation

Your refund or compensation will be processed only after the returned item is received and inspected.

A. Standard Returns/Refunds

• If the item is returned in good condition, according to the requirements above, you will be refunded the full purchase price (excluding shipping costs) to your original payment method.

B. Compensation for Damaged Items

• If you receive an item that is damaged or broken during transit, we will proceed according to our compensation policy:

  • You must email us clear photographs of the damaged item (including the packaging) within the 7-day window.

  • Upon verification, we will provide you with 50% compensation of the item's purchase price.

  • Note: After accepting the 50% compensation for the damaged item, you will not be required to return the item.

4. Return Procedure

To start a return, please follow these steps:

1. Contact Us: Email us at aminasonlinestore122@gmail.com or contact us at [+92 318 3415092].

2. Provide Details: Clearly state your Order Number, the item you wish to return, and the reason for the return in your email.

3. Receive Instructions: Our team will provide you with the return shipping address and further instructions.

4. Ship the Item: Follow the instructions and send the item back to us. You may be responsible for the return shipping cost (unless the return is due to our error).

5. Refund Processing

• Once we receive your item and it passes inspection, we will notify you via email.

• The refund will be applied to your original method of payment within [Your preferred processing time, e.g., 5 to 7 business days].

⚠️ Exclusions

The following items are NOT eligible for a return or refund:

• Items returned after the 7-day return period.

• Items that have been used or damaged by the customer (if damage was not reported upon delivery).

• Items purchased during a final sale or clearance.